Accessibility at Forest Gate Flowers: Our Commitment to Inclusive Online Shopping
Forest Gate Flowers Accessibility Statement
At Forest Gate Flowers, we believe that everyone deserves to experience the beauty and joy of flowers. Our online platform has been thoughtfully designed to ensure that all Forest Gate customers, regardless of ability or circumstance, can order Forest Gate Flowers online with confidence, ease, and independence.
Our Commitment to Accessibility
We are deeply committed to providing an accessible shopping experience for every visitor to the Forest Gate Flowers website. We have taken considerable steps to ensure our online service is user-friendly and inclusive. This dedication enables all customers to select, customise, and order Forest Gate Flowers wherever they are, using whichever device or assistive technology they prefer.
WCAG 2.1 AA Compliance
Our website is continually reviewed and updated with reference to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognised standards establish the best practices for online accessibility and cover a wide range of recommendations to make web content more accessible for people with disabilities, including those who are blind, visually impaired, deaf, hard of hearing, or have cognitive or motor difficulties. By adhering to these guidelines, we strive to make online flower shopping at Forest Gate Flowers an inclusive experience for everyone.
Screen Reader Compatibility
Forest Gate Flowers is designed for seamless compatibility with all major screen readers. Our website uses clear, descriptive labelling and sensible navigation structures so that every customer, including those using voice or braille output, can access the full range of our floral offerings. Images are provided with meaningful alternative (alt) text, and all interactive controls are labelled for easy identification. We test regularly with popular screen reader software to maintain and enhance compatibility.
High Contrast and Readable Design
We know that visual clarity is essential to accessible browsing. Our website features a high-contrast design and readable font choices to support customers with visual impairments or colour blindness. Where possible, contrasts between text, background, and interactive elements exceed the recommended minimum levels in the WCAG 2.1 AA guidelines. Customers can use their browser or device settings to further personalise their viewing experience without losing content or functionality.
Feedback and Support for Accessibility Issues
Forest Gate Flowers values feedback from every customer. If you encounter any difficulty using our website or have suggestions on how we can improve accessibility, we welcome your input. Please contact us through our website so we can promptly address your concerns. Our goal is to remove barriers and ensure every Forest Gate customer can enjoy ordering Forest Gate Flowers online easily and independently.
Continuous Improvements and Future Goals
Accessibility is a journey, not a destination. We regularly review our website’s performance against the latest guidelines and customer feedback. Our team stays up to date with best practices to ensure Forest Gate Flowers remains a leader in accessible online flower shopping in Forest Gate and beyond.
Thank You for Choosing Forest Gate Flowers
We appreciate your support and are dedicated to serving all Forest Gate customers with care, compassion, and a commitment to accessibility. Your trust inspires us to keep improving, so that everyone can experience the delight of fresh flowers, no matter their needs.
